Terms of Service.

Last updated06/07/2026

1 · Service Provider

This website is operated by ALO Production, an independent digital product and creative studio based in Taiwan.

  • ·Business contact: ltwork1031@gmail.com
  • ·For product support, order questions, or business inquiries, contact us from the purchase email when possible.

2 · Acceptance of Terms

By browsing this website, purchasing a product, downloading a file, or using any service provided by ALO Production, you agree to these Terms. If you do not agree, please stop using the website and do not purchase or download products.

3 · Services

  • ·Digital tools, scripts, templates, licenses, downloads, and related assets for creative and post-production workflows.
  • ·Portfolio and editorial content published by ALO Production.
  • ·Reasonable technical support for installation, license delivery, and product usage issues.

4 · Order Identity and Email

Checkout requires a valid email address for license delivery, download links, and order lookup. If an incorrect email prevents delivery, contact support so we can review the order and help where reasonably possible.

5 · Digital Product License

Unless a product page states otherwise, purchasing a digital product grants you a non-exclusive, non-transferable, non-sublicensable license to use the delivered product in personal or commercial creative work.

  • ·License keys are for the purchaser only and may not be shared, resold, transferred, or redistributed.
  • ·You may not resell, publish, mirror, crack, reverse engineer, or bypass license protection in any product.
  • ·Device limits, supported versions, and included updates are governed by the product page and purchase terms at the time of purchase.

6 · Delivery

Digital products are delivered by email and/or shown on the payment completion page after payment is confirmed. Download links may expire for security reasons. If a legitimate link expires, contact support from the purchase email.

7 · Refunds

Digital products are delivered immediately after payment. Once a license key or download link has been delivered, the purchase is generally not eligible for a no-reason cooling-off return. See the Refund Policy for the full policy and case review process.

8 · Third-Party Services and AI Costs

Some products may connect to third-party services such as OpenAI, Google Gemini, DaVinci Resolve APIs, or other tools configured by the user. Fees, availability, limits, and terms for those third-party services are your responsibility.

9 · Changes, Updates, and Support

Product fixes, compatibility updates, and minor improvements may be provided at ALO Production's discretion. A purchase does not automatically include all future major upgrades, separate modules, new products, or permanent support unless the product page explicitly says so.

10 · Governing Law

These Terms are governed by the laws of the Republic of China (Taiwan). Where legally permitted, disputes will be handled by the Taiwan Taipei District Court as the court of first instance.