Privacy Policy.

This Privacy Policy applies to ALO Production websites, store pages, order lookup, digital product delivery, and support communication. By using this website, you acknowledge this policy.

• ·Email address for order creation, license delivery, download links, support, and order lookup verification.
• ·Order data such as order number, purchased items, amount, discount, payment status, license key, and delivery status.
• ·Technical data such as IP address, browser information, timestamps, and request metadata used for security, abuse prevention, and rate limiting.
• ·Messages or files you voluntarily send through email or support channels.

Card and payment credentials are processed by ECPay or another listed payment provider. ALO Production does not store full card numbers, card security codes, or payment credentials on this website.

• ·To process purchases, generate orders, deliver license keys, and provide download links.
• ·To verify order ownership during license lookup and support requests.
• ·To prevent fraud, abuse, repeated unauthorized access, or security incidents.
• ·To meet accounting, tax, consumer protection, and legal record obligations.
• ·To respond to product support and business inquiries.

Public content such as products, works, and page copy is stored in Sanity. Private order, customer email, license, and payment status data is stored in server-side infrastructure and is not placed in the public Sanity dataset.

We use reasonable technical safeguards such as encrypted transport, access controls, signed license records, expiring download links, and rate-limited API endpoints.

We use service providers for payment processing, email delivery, hosting, content management, video delivery, database storage, and security operations. These providers process only the information needed to provide their services.

The website may use cookies, localStorage, and sessionStorage for cart state, checkout continuity, order access, language preference, security, and basic site operation. Disabling these mechanisms may prevent checkout or order lookup from working correctly.

You may contact us to request access, correction, deletion, or limitation of personal information, subject to legal retention duties and legitimate security or accounting requirements. Contact ltwork1031@gmail.com.

Order and transaction records may be retained for legally required accounting, tax, support, and fraud-prevention periods. Support messages and technical logs are kept only as long as reasonably needed for their purpose.

We may update this policy as the website, products, or legal requirements change. The updated version takes effect when published on this page.